Shipping policy

Last updated: October 2, 2026

Thank you for shopping with La Belle Excuse B2B. This policy explains how we ship your order, what it costs, and what you can expect after your purchase.

If you have any questions, contact us at info@labelleexcuse.com.

Shipping Methods and Delivery Times
Shipping methods and estimated delivery times are displayed at checkout. Estimated delivery times begin once your order has shipped and may be affected by carrier delays, weather conditions, and other events beyond our control.

Shipping Costs
All shipping costs are calculated and displayed at checkout, before you complete your purchase.

Order Tracking
If tracking is available, we will send you a tracking number and link once your order has shipped. Tracking information may take some time to update after it is received.

Shipping Destinations
We currently ship to Canada.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable fees collected at checkout will be displayed before you complete your purchase.

Address Accuracy
Please verify your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, Damaged, or Delayed Packages
If your order is lost, damaged, or delayed, contact us at info@labelleexcuse.com and we will help you find a solution with the carrier.

Order Changes and Cancellations
Contact us as soon as possible if you need to change or cancel an order. We may not be able to modify an order once it has shipped.

Split Shipments
Items from the same order may be shipped separately. Each shipment may have its own tracking information.

Questions?
Contact our team at info@labelleexcuse.com or 450-760-2855.